Bob Caldwell Chrysler Jeep Dodge Ram
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Dealership Service Review
service Rating
suspension repair
Written byon 04/30/2020
My 2012 300C had a suspension issue that was hard to identify. I had it to an independent mechanic and another dealership but neither could find the problem. Caldwell put a good suspension guy on the job, he identified the issue, and they fixed it. Very pleased; they took the time to get the repair done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Justin Harmon on 11/16/2020
Dealer Response
Great review John. We have a gentleman that has been working here close to 10 years that focuses primarily on suspension. It's a misconception that suspension is an easy mechanical skill set. Although there are some basic suspension repairs there are also some technical areas. Rarely do you see mechanics commended in areas that others were unable to fix and appreciate you John making it known. Cheers and hope your 300 treats you well! -Justin H (GM)
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