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Bob Caldwell Chrysler Jeep Dodge Ram


1888 Morse Rd, Columbus, OH 43229 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Best car buying experience in 40 years!
Written by Danny H on 01/07/2023

I brought my vehicle in for service. Joe the service manager was very responsive, kind and great to work with. As I was waiting overnight for parts I decided I didn't want to put the money into it. I began shopping their cars online. I found a 2013 Chevy Equinox. I sent a message to see if it was still available and immediately received a phone call. The communication was top notch. Dino walked me completely through the process, making it a seamless, smoothe transition. Every person that worked there greeted me in passing. Not only was it a friendly experience but it was super easy. The finance guy worked with me making it a fair transaction for both of us. I'm sorry I don't remember his name but he was really great to work with. So many people congratulated me but more importantly thanked me for my business. If I'm still in the area I will definitely visit Bob Caldwell for future service and purchases! This is coming from someone who hates buying cars because it always seems shady, like you're being taken advantage of. This was the best car buying experience I've had in my 40 years of buying cars!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Justin Harmon on 01/17/2023
Dealer Response
Wow! This is a review to share in the dealer gathering and can't say enough to show my appreciation for painting a picture on the pulse of the dealership. Can't say this is everyday at Bob Caldwell but to hear and see a response like this really makes me appreciate the culture and quality of folks I've had the fortunate opportunity to work with. Means the world Danny. Thank you and we will do the best to make sure you feel this way each and every time you are able to visit. Thanks for starting our year off on the right foot! -Justin Harmon (General Manager)
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