McCluskey Chevrolet
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Dealership Service Review
service Rating
Neal Fergen
Written byon 08/02/2024
Promises made at purchase are still unresolved and required several trips to dealership to resolve issues. There are still issues unresolved with dealership and everybody says the fault lied elsewhere. If I didn't like the car I would have searched elsewhere. There was no negotiation on price and I paid new car price for a used car.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Neal Fergen on 08/07/2024
Dealer Response
I am still waiting for items promised on 6-29-24. When I purchased the car. I have made 4 trips to the dealership and gotten different answers to the same questions. It was always someone else's fault and nobody seem to know anything about anything.
ReportSue Tilly on 08/04/2024
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 741-1111 to discuss your concerns, as your satisfaction is of utmost importance to us.
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