McCluskey Chevrolet
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Dealership Service Review
service Rating
Disrespectful an belittle
Written byon 02/18/2020
I came in on 2/14/20 for a safety issue on my truck I bought in September it been back every month same door same side Same issue basically I was disrespected as a customer an belittle by to employees never thought I would have to pay for me an my children safety. Totally shocked an mad that this happened
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Tabitha Flannagan on 02/21/2020
Dealer Response
I am so sorry to hear that we fell short of your expectations. We think of our guests as family, and it is never our goal to leave anyone feeling the way you have described after your recent visit! Please contact me to discuss your concerns, as your satisfaction is of utmost importance to us. Tabitha, Customer Experience Manager, 513.697.5479
ReportTabitha Flannagan on 02/21/2020
I am so sorry to hear that we fell short of your expectations. We think of our guests as family, and it is never our goal to leave anyone feeling the way you have described after your recent visit! Please contact me to discuss your concerns, as your satisfaction is of utmost importance to us. Tabitha, Customer Experience Manager, 513.697.5479
Report