Luther Family Buick GMC
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Dealership Service Review
service Rating
Excellent Work!
Written byon 03/27/2015
I brought my truck in for a TSB right away in the morning. Rob introduced me to the service tech Derek that would be working on my truck. My appointment was for 9:30 and that's about when Rob called to tell me it was finished. They even washed the exterior before I picked it up. I am very happy how Rob listened to my concerns and was willing to do the TSB without any issues, many dealers just don't want to go through the hassle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes