Luther Family Buick GMC
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Dealership Sales Review
sales Rating
Overall ok
Written by 12/28/2023
onJordan was great, but unfortunately due to a schedule conflict was bounced to another rep who was not very helpful, but then the third one was eventually helpful and the finally back to the start for the final sale. So I would say inconsistent in helpfulness and knowledge in options, quality control of total Experience was pretty low. Bought car but it was not fully cleaned, so wouldn’t say it was a bad experience just don’t think it was great. Looked like the cleaning job was rushed, and just the level of care seemed average.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Luther Family Buick GMC on 12/29/2023
Dealer Response
Thank you for taking the time to provide this feedback, Usedbuick. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Sincerely,
Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100
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