Skip to main content

Hendrick MINI


6800 E Independence Blvd, Charlotte, NC 28227 (map)
Today closed
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (13) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
5 star experience
Written by Dan Strickland on 12/28/2023

I received a mailer for value service maintenance and decided to bring my 2016 MINI Countryman in for some much needed TLC. I’m glad I did, because while the car was there they found coolant leaking from my thermostat. The repair ended up being covered by warranty which saved me a bunch of money. I was able to do a few other minor repairs with the money I saved. Justin was the tech and sent me a great video before and after the repairs. This gave me great confidence in your dealership. I will definitely be back for my future car needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Hannah Cornwall on 12/28/2023
Dealer Response
Dan Strickland, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Report