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Hendrick MINI


6800 E Independence Blvd, Charlotte, NC 28227 (map)
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Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (13) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Best service experience ever
Written by Jeff H on 12/28/2023

I brought my car in for a 2nd opinion on recommend repairs I received from another local shop. The team at Hendrick Mini were very professional and gave me a loaner car while my car was looked over. The mechanic Justin was very thorough and sent me a detailed video showing things that needed immediate attention, and things I could wait on. They even price matched the quote I got at the other shop. I’m very happy with my experience and will only bring my car to Hendrick Mini going forward.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Hannah Cornwall on 12/28/2023
Dealer Response
Hello Jeff H, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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