Lia Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Great Service despite large volume of work
Written byon 06/18/2021
I needed to have recall service done on my 2014 Dodge Avenger. I met with John Elmendorf in the morning of my scheduled appointment and informed him that I needed to remain with the vehicle since I did not have a ride. He advised that they were very busy, but that he would do his best to have the recall work done in as short a time as possible. I braced for the worst (in terms of wait time) and was very pleasantly surprised with the amount of time it took to have the work completed. John was very professional and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lia Chrysler Jeep Dodge Ram on 06/29/2021
Dealer Response
John,
Thank you so much for taking the time to share this wonderful review. Your safety and satisfaction are of the utmost importance to us, and we are thrilled to hear that John and the team could put you at ease and get your automotive needs swiftly resolved. It is a pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you have any further questions or concerns.
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