Lia Chrysler Dodge Jeep Ram
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Service Review
Written by 01/10/2024
onService was good. Only issue was my vehicle was dropped out the night before for an early morning appointment. Did not hear from anyone all day until I called at 4:00 pm and was told my car hadn’t been looked at yet. Picked up vehicle the next day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lia Chrysler Dodge Jeep Ram on 01/11/2024
Dealer Response
I'm glad the service was good. We're sorry it took an extra day to get your vehicle done. The dealership is experiencing a shortage of technicians and we sincerely regret the inconvenience this caused you. If you have any other concerns, please feel free to reach out to me. I'd be more than happy to assist you.
Rob Dariano
rdariano@liacars.com
Service Manager
Lia CJDR
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