Power Ford
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Dealership Service Review
service Rating
Auto repair
Written byon 02/01/2016
We have had a Hesitation situation on startup from a stop sign/traffic light from the very beginning of owning this Escape. But when we bring it in , we are told you can not duplicate this situation. I am frustrated that with all the high powered equipment at your shop you can not diagnose and repair this. FRUSTRATED !!!! Ben Wayland was helpful, as he could be.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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bobturner_ford on 02/10/2016
Dealer Response
Our Staff work hard to ensure the quality of care we put into everything we do! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
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