Power Ford
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Dealership Service Review
service Rating
Improved Customer Service
Written byon 12/07/2013
updated 06/12/2025
In the past I had received rude treatment from service reps at Turner's Ford. I had sworn to never go back to this Ford service department again. Rich and Ben at the Quicklane convinced me in to give it another try and work through Larry. Larry changed my mind! He spoke to me respectfully, not treating me like I was car stupid while explaining what was wrong with our SUV. He kept me well informed of the progress being made on the repairs. The service was amazing! The SUV is running better with all of our concerns addressed. I now will not hesitate to bring our Ford and our newly acquired Lincoln to Power Ford. Larry won us back over!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes