Paul Miller Subaru
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Dealership Service Review
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Tires Replaced at Significant Savings
Written by 03/28/2025
onNeeded to replace a flat tire due to screw in sidewall; shopped at Mavis, a local mechanic and went online for prices. Then called Paul Miller, talked w their parts manager who gave me a much lower tire cost, transferred my call to Service for an appointment that morning. Vanessa was my service rep; she handled everything very smoothly and with a super pleasant customer focused approach. Based on the remaining 3 original tires tread, her insight plus, a vid of their mechanic inspecting all 4 tires, I decided to buy 2 new front tires, and swap best tread on 2 remaining tires to the rear. All at over 30% less than Mavis installed. SUPER PLEASED w her handling of my problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Paul Miller Subaru on 03/28/2025
Dealer Response
Bob, we're delighted to hear that Vanessa and the Paul Miller Subaru team provided you with such a positive experience. It's great to know we could offer competitive pricing and smooth service for your tire needs. Thank you for choosing us!
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