Paul Miller Subaru
Dealership Sales Review
We went into Paul Miller to look at cars. The woman at the front desk was polite. We were referred to Joe Bigio who was at first decent. As we inquired further about certain cars, he became rude and curt and uninformative. As potential customers, I didn't understand why he was so standoffish and impolite. He then made snarky comments about us in front of us. A coworker passed by and asked him what he said and he repeated himself. This was all in front of us as if we could not hear them. I found this completely rude and unnecessary. There goes my business... right out the door. I thought about talking to the manager but if the two salesmen thought it was professional to talk about us in front of us, I'm not sure how much better the manager would be. I was extremely disappointed with the service of this client adviser.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No