Paul Miller Subaru
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Dealership Service Review
service Rating
Very Thorough Service
Written byon 04/27/2024
My service was Frank. I like that he was thorough in explaining the recommended services to me and he was patient in answering my additional questions as I was back and forth to the desk 4 times. He explained the charges and and parts used and gave examples. As well as explained future recommendations based on car milage. This is the type of service that gets my trust. My only complaint is that they raised the price of the basic oil change/ tire rotation etc service by 100 dollars so they are now 2.5 times higher than Firestone where I was taking my car. I will have to rethink where I get my basic service which I get every 6 months
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Paul Miller Subaru on 04/29/2024
Dealer Response
We're glad to know that Frank was able to provide you with detailed and patient service at Paul Miller Subaru. We understand your concerns about the price increase, and we appreciate your feedback as it helps us improve our services. Please feel free to reach out if you have any more questions or need further assistance!
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