Paul Miller Subaru
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Dealership Service Review
service Rating
Excellent Service
Written byon 03/01/2021
At first there was a little confusion on the reason I was bringing my car in for service. I got a recall notice for an air conditioner issue that needed repair. I made the appointment over the phone. However, when I got there they had me down for an appointment for a brake light issue for a car I bought there in 2012 that I no longer own. This was supposed to be for an appointment for my 2019 Subaru. However, upon realizing the scheduling error, the very courteous service rep immediately corrected the error in their computer system and had it all straightened out in no time. Service was performed exactly as expected and car was ready and all washed when promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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Dalia Keys on 03/03/2021
Dealer Response
Hi Michael, thank you for sharing your positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Paul Miller Subaru!
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