Paul Miller Subaru
Dealership Sales Review
Searched online for the lowest priced, lowest mileage car I wanted, in this case Subaru- which led me to Paul Miller. Coming from Pennsylvania, I knew that particular car probably wouldn't last long so I had a backup in mind as well. Unfortunately, my prime car was in fact sold so I had to go to plan B, a Camry. I test drove it with Brian, the salesman who was very knowledgeable and seemingly passionate about Toyotas, and it was a decent car and good ride, but had entirely too many gadgets. I could have lived with it but Brian got into their inventory and suggested that if I was still into Subaru, there was another car with somewhat higher mileage than the first but still within the price range. I test drove that one and noticed a wicked shimmy from the back end- I thought the brakes/rotors, which it turned out to be. Because of the AWD, I decided on the Subbie- and I didn't even have to ask about fixing it up- one of the managers came over and said "We drove it ourselves, and we're going to fix it all up for you. They can also do a better job detailing it so we will work on that for you too." I had nowhere to be and nothing to do so, with much appreciation, I left the lot to go explore as they worked on the car. It was done inside of two hours and finalizing the process- financing, insurance, title change, etc was smoother than I expected. It took barely 20 minutes and for a car dealership, this was probably the lowest pressure I ever felt.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes