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DCH Paramus Honda


120 NJ-4, Paramus, NJ 07652 (map)
Today 9:00 AM - 8:30 PM
Sales Rating
Recommend:
Yes (89) No (2)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Friendly Sales!
Written by statravel on 06/29/2014

I expected traditional dealer when I walked into DCH Paramus. I was well prepared and prepared to use negotiation techniques I learned from Internet. However, I suddenly found I do not need to these techniques. Salesman, Paul P, is very nice and friendly. And help me consider all I need to think about in a deal. He helped me to get a very competitive price for the new car I am going to purchase and old car to trade-in. No pushy and honest. I found I do not need to negotiate anymore. The only problem is the DCH paramuch does not provide loaner car during repair and this is really my concern due to my bad experience on my last car repairing without loaner car. Finally, I decided to purchase somewhere else due to this reason. This is definitely not Paul's fault. If DCH paramus can find a way to fix this issue. I definitely will purchase my next car there due to its amenable purchasing process and Internet friendly sales.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

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paramushonda on 07/03/2014
Dealer Response
We appreciate you taking the time to share your experience at DCH Paramus Honda. Any feedback, positive or negative helps us to better serve our customers. Thank you for the 5-star rating, although we are sad to hear that you decided not to purchase your car with us. The loaner car situation is something that we are considering adding to our service amenities, and we appreciate your honesty. Thank you again for your feedback and we hope to work with you again soon.
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