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DCH Paramus Honda


120 NJ-4, Paramus, NJ 07652 (map)
Today 9:00 AM - 8:30 PM
Sales Rating
Recommend:
Yes (89) No (2)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
CAUTION: THOSE LOOKING TO CHECK OUT DCH, READ THIS REVIEW FIRST-
Written by sunny217 on 08/07/2010

This has been the ABSOLUTE WORST buying experience for me. Long story short, I went in to speak to someone about leasing a Civic, a guy named CJ tries to give me the run-around and pull a fast one on me, all the while raising his voice. Fuming, of course I'm going to write a review to warn others. And of course, Mike (who calls himself a general manager) doesn't want the word to get out and gets me to come back in to make a deal. I give Mike the benefit of the doubt, and after having taken the contract home (not yet signed), I notice that he's trying to get me to pay the document and registration fees TWICE. Because I want to sign and drive without paying a down payment, he's ADDING the document and registration fees into the SELLING PRICE of the car. BUT on top of that he expects me to pay the $484 of fees again over the term of 36 months. When I called him out on it, he sat there yelling into the phone telling me that IM WRONG, saying it OVER, and OVER again. He either really doesn't know the numbers behind his job (HE'S INCOMPETENT) or he's a real [violative content deleted], giving a bad rep to all dealerships. And they call themselves a business that "prides themselves of excellence". Do yourself a favor and go to an honest and sincere dealership and salesman. You don't need to put up with people pulling your strings by tricking you into thinking you're getting a good price on a car and adding it back up by trying to hide fees into your contract. Yes, they're a big dealership, so yes, they can save you what seems to be a lot of money. But trust me, after having worked with DC Honda of Tenafly, they're only saving you around $15 after all the hidden costs and fees they put into your document. I feel bad for Joe, he seemed like a decent guy and I wanted to give him this sale. Unfortunately Mike didn't care about Joe and his commission. I've been going through nothing but BS for the past two weeks- save yourselves the agony and drive the couple extra miles and go to a trustworthy dealership. This goes without saying, but PEOPLE- DO YOUR RESEARCH! The positive reviews here are obviously posted by those who DIDN'T do their research, or who got cajoled by the "GENERAL MANAGER" to come back in so he can find a way to trick you into writing a good review. DONT FALL FOR IT- I DID!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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