DCH Paramus Honda

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DCH Paramus Honda
120 NJ-4, Paramus, NJ 07652 (map)
Today 9:00 AM - 8:30 PM
Sales Rating
(673)
Recommend:
Yes (89) No (2)
Service Rating
(17)
Recommend:
Yes (3) No (0)
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Dealership Sales Review

sales Rating
swith and bait !!! not reliable
Written by bontaam9 on 01/25/2013
updated 04/30/2025

We came to sign a lease and suddnely the terms completely changed !!! the car that we discussed "suddnely " sold " and the same car to get is $50 extra every month !!! just doest seem reliable !!! they get you excited with a lowball price and once it get serious they start to come up with stories and bump up the price !!! awfull customer service !!! even the mangager admits that the car were never be able the price the sale manger qouted !!! this is not how you are doing buisness !!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
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paramushonda on 01/28/2013
Dealer Response
First let me introduce myself. My name is Harshal Patel and I am the Assistant Sales Director at DCH Paramus Honda. I am truly sorry for the experience you had and would like to speak to you further about this. I can be reached at hpatel@dchusa.com. This is not the way we intend to conduct business and we take it very serious when we have a breakdown in our business practice. Please contact me asap. Thank You Harshal Patel hpatel@dchusa.com
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