DCH Paramus Honda
Dealership Sales Review
I had a really awful experience with these people. After 2 hours of negotiation on a lease, I signed a new vehicle order with the appropriate terms listed--$500 deposit, amount per month, mileage, etc. I had to go to work so I was told to come back in a few days, the next time the salesman was working. Well that day, I called the finance dept. to see if I could review a copy of the lease before coming in and he told me I did not qualify for the terms we had agreed on and for which I had left the $500 deposit. I told them the deal was off and am now waiting for my $500 deposit back. The whole thing was odd since my credit was checked last week and it was over 700. The dealer claims it's under 700 and so I didn't qualify. So why did they take a $500 deposit for this. They tell me it may take a week to get my money back. I think I'll be lucky if I ever see it. Plus, the salesperson was [violative content deleted] and argued with the first salesman I found, claiming he got me first on the internet, based on an email inquiry of mine. Hope to get my money back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No