Metro Honda
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ALL'S. WELL THAT. ENDS WELL !!!
Written byon 08/26/2024
BOUGHT A. HONDA FIT FROM THIS DEALER IN 2022. HAVE HAD. MULTIPLE PROBLEMS. WITH IT; PROBLEMS COMMON. FOR A USED CAR. , AC STOPPED. WORKING ... TOOK IT TO SERVICE. THEY REPAIRED FOR $1000. BUT JOB. COULDNT BE FINISHED. NEEDED TO BRING IT BACK. FEW DAYS LATER. I NEED MY. CAR FOR. DR. APPOINTMENTS, ETC. SO IT TOOK A WEEK. ,,,, SERVICE DEPT. WAS KIND ENOUGH. TO PICK UP CAR, REPAIR AND. RETURN. VERY. COURTEOUS. ASK FOR. ELVIS, IF. YOU. NEED GOOD. , PROFESSIONAL. COURTEOUS. SERVICE. HE WAS. MOST. HELPFUL.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Metro Honda [Jersey City, NJ] on 08/27/2024
Dealer Response
Thank you for sharing your experience with us. We're glad to hear that the service department, particularly Elvis, provided you with courteous assistance during your repairs. We appreciate your understanding regarding the challenges with your Honda Fit. Please don’t hesitate to reach out if you need any further support. We look forward to serving you again at Metro Honda.
Sincerely,
The Team at Metro Honda
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