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Metro Honda


540 Rte 440, Jersey City, NJ 07305 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (4)
Service Rating
Recommend:
Yes (1) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
Canceled appointment after arriving, TWICE!!!
Written by A M on 09/14/2021

This is the worst service place in the tri state area!!! Don’t ever go here if you want to actually be serviced! I live in Brooklyn, made appointment for services because the local mechanics were booked for weeks, and in middle of the way they called to cancel with an excuse that they are understaffed. I made an appointment a few days later, called them to confirm that i will be serviced, and they said “sure, come over.” I arrived after an hour drive, and they again said they are overbooked and understaffed. It didn’t matter that they already canceled my appointment once, or that I specifically called to confirm that they will service my car or the fact that I came all the way from brooklyn. Would’ve given zero stars if it was possible. Brandon is the guy who would not take care of my car.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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