Metro Honda

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Metro Honda
540 Rte 440, Jersey City, NJ 07305 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(138)
Recommend:
Yes (8) No (4)
Service Rating
(109)
Recommend:
Yes (1) No (2)
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Dealership Service Review

service Rating
Terrible Experience
Written by Adam B on 06/25/2021

Do not use this dealership. The service is terrible. My car has been in repair for OVER A MONTH! Despite numerous request they will not provide me with a loaner vehicle despite the fact they have had my car for over a MONTH.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Dealership Service Review on 06/26/2021
Chris at the dealership responded instantly to my review and resolved my problem within in hours. Chris has single handedly restored my faith in Metro Honda. Based upon his service ethic I would again recommend Metro Honda.
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