Metro Honda

Do not shop here. This dealership is filled with [non-permissible content removed]. I went into a lease deal for a 2024 Honda Prologue on November 2, 2024 at Metro Honda in Jersey City. I dealt with Daniel, a young and new salesman, with the deal being closed by his sales manager Jay. As I was incredibly hesitant about moving forward with this deal, Jay and Daniel worked hard to bring the car to a payment I could realistically afford, with the following incentives: save money on gas, receive a discount for driving an electric vehicle with EZ pass, and utilize the tax credit once I file my taxes. With this information, I proceeded into the lease agreement. Fast forward to now, in an attempt to file my taxes with the tax credit I was promised, my federal return continues to be rejected due to the VIN number not being reported to the IRS. When I inquired about this, the dealership refused to give me the necessary forms, telling me that they've never heard of the forms required by the IRS. It appears that they are not reporting these sales to the IRS, or if they are, they are refusing to provide these to their customers. They refused to provide me with a time of sales report. They. have no form where I indicated that I would be transferring the tax credit to the dealership in order to lower my car payment. After days of trying to resolve this from a distance with Daniel, my original salesman, he was not able to provide me the time of sales report or the confirmation from the IRS that the vehicle had been reported correctly, I went into Honda myself. They NOW insist that the discount I received on the car was me verbally transferring the tax credit to the dealership. This is not itemized on any contract nor was there ever any written agreement to this. In fact, it is the OPPOSITE of what was said to me. Now they are asking me why I am all of sudden thinking I am entitled to the tax rebate. While I know dealerships are currently offering the rebate at the time of purchase, this was not the agreement in November. I was flat out told I would benefit from the tax credit by the sales manager Jay. This was clearly a lie to close the deal. They have no manager at this time and Delio, claiming to be some manager is degrading and demeaning, trying to tell me how to do my taxes correctly, after conveying information directly from my accountant. Don't do it!