Ford of Englewood
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Oil Change on My Ford 2010 Fusion
Written byon 11/20/2017
I had a coupon for $39.95 and the Service Manager said The Total will be $44.95 that was tax included. After the Oil Change the total was $48.04 because he forgot to add the extra tax which was $3.09. So the Grand Total came to $48.04 ~~ Ford has been changing my oil ever since I bought the car from them. I am so Mad that I will be going somewhere else now for my next oil change.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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englewood123 on 11/27/2017
Dealer Response
Thank you for taking the time to leave us your honest feedback. We would like the opportunity to try and regain your trust in our business if we still can. Please give us a call at (201) 569-6500 at your earliest convenience so we can work with you to make this better. We hope to speak with you soon.
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