Grappone Honda
Dealership Sales Review
We needed a new SUV with a thrid row and considered the Pilot and the Nissan Pathfinder. We chose Grappone because they honored our true car quote and offered to match a lesser quote from a dealer in Mass. They also did work on my FIL's element and quoted significantly less than the Autofair in Manch. Chris, our sales rep at Grappone met us with a warmed up Pilot ready for a test drive. With three toddlers in tow, he made it a pretty painless process test driving two Pilots so we could check out the gray vs beige interior. When we told them we were going to nissan before making a final decision, they offered to let us take the Pilot for convenience (all the carseats were already in it) and to measure them head to head. We fell in love with the Pilot. The rest of the buying experience was painfree. No playing games. They are very straightforward and listen well. Our girls even enjoyed the showroom, with the popcorn popper, cartoons on the flat screen and children's playroom off the waiting room. Chris even babysat the girls while we talked extended warranties and signed final paperwork. An excellant experience all around. Highly recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable