Ira Lexus of Manchester
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Dealership Service Review
service Rating
60K Service for 2017 RX350
Written byon 03/28/2024
I scheduled and dropped my vehicle for the 60k service. I was checked in promptly and Josh quickly set me up for a courtesy vehicle to use during the predicted 3-4 hour service duration. I returned near the end of the alloted time and had a short wait for my vehicle to complete the courtesy detailing. Josh outlined the list of items completed during the service and quickly checked me out.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 04/02/2024
Dealer Response
It sounds like you had a smooth and efficient experience with the 60k service at our dealership! We're glad to hear that Josh and our team promptly checked you in, provided a courtesy vehicle, completed the service within the predicted time frame, and outlined the items completed during the service. Thank you for choosing us for your vehicle needs, and we're here to assist you anytime you need further service or maintenance.
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