Ira Lexus of Manchester
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Dealership Service Review
service Rating
Great service
Written byon 02/21/2024
I recently purchased a used vehicle at ira Lexus of Manchester and came back for service. My service advisor Joshua Marquis was excellent. He was very friendly, informative and had me on my way in no time. If you're looking for down to earth excellent service from someone who goes above and beyond for their customers, Joshua Marquis is the guy to see. The tech Frank was great as well and even came out to explain what he did to solve the issue.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/22/2024
Dealer Response
Thank you for sharing your positive experience with Ira Lexus of Manchester! It's wonderful to hear that Joshua provided excellent service as your advisor, and it's clear that he went above and beyond to assist you. It's also great that the tech, Frank, took the time to explain the work done to address the issue. Safe travels and we appreciate your recommendation!
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