Mercedes-Benz Of Reno
Back to Service Reviews
Dealership Service Review
service Rating
Service representative was helpful.
Written byon 10/04/2023
My vehicle was taken in for free service check for which an appt was made. No matter what it seems to take so much longer than expected. There's nothing to do but wait.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Neil Snied on 10/05/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (775) 260-4602 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Report