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Service for my CLA250
Written byon 03/21/2023
I worked with Marlon as my service rep and he was absolutely AMAZING. Extremely friendly and kind. I didn’t feel like he was telling me what I needed to fix just to have me spend more money. He’s very honest & held my hand through the entire process! He was very communicative on letting me know the process of where my car was at during the service. Had my car back to me the same day and that was amazing. He’s the ONLY service rep I want to use at Mercedes now !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sarah Rudolph on 03/24/2023
Dealer Response
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
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