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Mercedes-Benz Of Reno


11500 S Virginia St, Reno, NV 89511 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (17) No (0)
Service Rating
Recommend:
Yes (17) No (5)
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Dealership Service Review

4 out of 5 starsservice Rating
Cahaba Owner
Written by Cahaba Owner on 03/20/2023

They are trying their best, but being short staff at times makes it very difficult on the personnel and customers. There is a new Service Manager which is a great change and new service writer which is a definite improvement.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Noel Guber on 03/22/2023
Dealer Response
Hi Cahaba, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (775) 260-4602 to discuss what we can do to help.
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