Mercedes-Benz Of Reno
Back to Service Reviews
Dealership Service Review
service Rating
Periodic Servicing of My Smart for Two
Written byon 01/12/2023
Called and talked to a Service Writer about issues I was concerned about my Smart Car and made an appointment for the following week. After checking the car in, I was given a repair estimate, time to complete, and a courtesy shuttle ride home. The next afternoon,the service writer called informing me the car was serviced, being washed, and that the cost was about 2/3ds of the estimate. The shuttle was dispatched to take me to dealerlership. The service writer went over the repairs that were done and discussed the diagnostic checks that were, also, done,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Tammy Reed on 01/18/2023
Dealer Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Reno. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.
Report