Mercedes-Benz Of Reno

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Mercedes-Benz Of Reno
11500 S Virginia St, Reno, NV 89511 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(66)
Recommend:
Yes (18) No (0)
Service Rating
(88)
Recommend:
Yes (21) No (6)
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Dealership Service Review

service Rating
Service B
Written by Portola1 on 12/26/2022

Pleased with the Service. Unhappy that it's so hard to get through to a Service Advisor and that voice mail messages are not returned. Very happy that a loaner vehicle was provided as the vehicle was kept overnight and we drive 100-miles each way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Rose Schmidt on 12/28/2022
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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