Skip to main content

Mercedes-Benz Of Reno


11500 S Virginia St, Reno, NV 89511 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (18) No (0)
Service Rating
Recommend:
Yes (21) No (6)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Good communication and make sure their work ... works!
Written by Cooper Lees on 06/15/2022

Went in for my 20k mile service on my Sprinter RV. Door was not sealing correctly and after the service the agent really dug in to make sure the issue was fixed! So much nicer now having a properly sealed door! No cold / hot air coming in through the window controls and door handle! YAY!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Ash Scott on 06/17/2022
Dealer Response
Hello Cooper, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Report