Mercedes-Benz Of Reno
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Dealership Service Review
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Mr.
Written byon 07/26/2021
Showed up at appointment time, at 10:40am for oil change. Returned at 4pm as told to pick up car, but it wasn't ready. Had to return the next afternoon, for oil change to be finished.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Kevin Smith on 08/22/2021
Dealer Response
Hi, we truly appreciate your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (855) 661-9151 at your earliest convenience and we will do our best to resolve this with you. Take care!
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