Mercedes-Benz Of Reno
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Scam
Written byon 07/11/2017
We bought a used car hoping to get the support of a good dealer. The car has been on repairs 3 months out of the 6 I have had the car. Just a week after I got it, major issues that should be found and reported by their service department came out. Oil Leaking, water leaking, radiator, AC broken. Their service department never call back. I guess because we got a used car. GM never return calls. You may have better luck buying new cars there but if you buy a used car, do not invest your money on a place like this one.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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napleton_group on 07/12/2017
Dealer Response
Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager directly at (775) 326-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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