BMW of Henderson
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Dealership Service Review
service Rating
Very nice
Written byon 08/10/2024
Had express service and a new tire as old one was damaged. Friendly customer service and good waiting area. Washed and vacuumed the car as a nice surprise. Was there for three hours from the time of my appointment to leaving. Thought that was too long.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Neil Snied on 08/11/2024
Dealer Response
Hello Tommy, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 570-0278 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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