BMW of Henderson
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Dealership Service Review
service Rating
Always dread going to the Dealer, but they never disappoint.
Written byon 05/08/2024
Easy to make a scheduled service appointment. All of the staff is very friendly and attentive. Work is done well, and the video sent by the technician showing what work is being done is a great feature. Car is always clean upon pick-up. Only downside is that there is always a light that hasn't been reset. I was given an apology and restitution for the inconvenience of having to figure it out myself, so I don't hold it against them. I purchased my car here and have had all service done here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Theo Sanders on 05/10/2024
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0278 -- we hope to hear from you soon.
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