BMW of Henderson

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BMW of Henderson
261 Auto Mall Dr, Henderson, NV 89014 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(124)
Recommend:
Yes (29) No (2)
Service Rating
(158)
Recommend:
Yes (58) No (8)
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Dealership Service Review

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Disappointed with Henderson BMW
Written by Alec, LV on 07/30/2023

I have owned BMWs since 2005 and I went to Henderson BMW and was told it would cost $7k to replace the DSC control unit. I didn’t accept it and went to BMW of LV and they fixed the issue and said it was a software error and not DSC, cost me $495 to fix…disappointed to say the least with Henderson BMW.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Ash Scott on 08/03/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at BMW of Henderson take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0278 -- we hope to hear from you soon.
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