BMW of Henderson
Dealership Service Review
In today’s culture, it is hard to find good service. And I believe that when you receive it; it should be recognized even more so than if you had a complaint. Justin, at BMW Henderson service, is a true professional, he was true to his word in regards to the dollar estimate and time frames that were given to me. He called and advised an approximate time that my vehicle would be ready, then he called again to let me know that service have been completed. One of the most important things we have is time, and I was very appreciative that he did not waste, or take it advantage of mine. I truly appreciate the service and consideration he showed me. He is a consummate professional, delight to work with, and someone who brings value to your organization. And, I hope he is treated as such. Thank you, Leman Marshall
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes