BMW of Henderson

See all Inventory
Write Sales Review
BMW of Henderson
261 Auto Mall Dr, Henderson, NV 89014 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(124)
Recommend:
Yes (29) No (2)
Service Rating
(158)
Recommend:
Yes (58) No (8)
Back to Service Reviews

Dealership Service Review

service Rating
Excellent Customer Service
Written by Edith Ros on 01/30/2023

Like other car dealers, BMW of Henderson has a spacious and clean lounge with a coffee stand, TV, and comfortable sofas. However, the actual mining of customer service goes beyond that. My five stars review is for the staff and technicians, mainly my service advisor Justin Ko. Mr. Ko has a wealth of professional knowledge and interprets them concisely and precisely. He understands the needs of customers and solves questions and problems effectively.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Nora Sutter on 02/01/2023
Dealer Response
Hi Edith, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Henderson
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top