BMW of Henderson
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service Rating
Ordered wrong part, engine light turned on 1 week after service
Written byon 01/19/2023
Wrong headlight was ordered. Have to return again when right headlight comes in. Check engine light came on exactly 1 week after all other services on car had been completed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Shane Kelly on 01/21/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (702) 570-0278.
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