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BMW of Henderson


261 Auto Mall Dr, Henderson, NV 89014 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (29) No (2)
Service Rating
Recommend:
Yes (58) No (8)
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Dealership Sales Review

1 out of 5 starssales Rating
The WORST place to get a car.
Written by bell219 on 02/24/2023

If you want to get manipulated and jerked around then this is the place for you. The car wasn’t detailed (found trash and coffee drippings everywhere), we asked for fluids to be topped off they laughed because it’s an electric car. Which by the way still has Coolant that was so low we had to fill it right away. There was an open recall that no one said a word about. On top of allll of that their financial manager told us we NEEDED a warranty in order to get financed, come to find out from the bank that was a lie. When we went to cancel it, it’s been well over a week with no resolution. Not only did they lie to our face, they also bypassed our welcome call from the bank that would have told us that we didn’t need a warranty. I will NEVER buy a car here again and if you truly do read your reviews. CALL US BACK AND RESOLVE THE ISSUES!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Nia Sterling on 02/27/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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