AutoNation Buick GMC Henderson
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AutoNation Buick GMC Henderson, NV Service Department
Written byon 08/27/2024
Took my 2022 Buick Encore in for an oil change. Ron was my service advisor. He was friendly, knowledgeable and yet, professional all at the same time. He recommended the air filter and cabin air filter be replaced, which I went ahead and had them do. He made some suggestions for what may be needed by the next oil change, which I will consider. He gave me an approximate time when the vehicle would be ready and texted (my choice of communication) when it was ready to pick up. Ron made sure the car was washed and then walked me out to my car (which was very unexpected) and wished me well. Great experience all around.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Moses Jenkins on 08/28/2024
Dealer Response
Helenea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
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