AutoNation Buick GMC Henderson
Dealership Service Review
I was greeted immediately after pulling into the service area. Then taken to my service rep who very polite and friendly that scheduled my oil change took my extended warranty info. When I told him I wanted my transmission looked at he told me it would take 5-7 days and I would have to leave my car there until they had service tech available. That did not work for me! I can not be without a vehicle for that lenght time. I thought Buick Autonation should put my name on a list and call me when I was next in line and a service tech was available to look at the transmission. I ended up going to a transmission shop and made an appointment for two days later. Other than the service was great! I would recommend this dealer because of the amount of time you have to leave you car to be serviced.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes