AutoNation Buick GMC Henderson
Dealership Service Review
Bought my car through Autonation. Bought the extended warranty. Took my car to Autonation GMC on Friday, 8/4. I was told they would work on the car either Tuesday or Wednesday the following week. Wednesday I called and talked to Ron the Service Advisor and he said they should start on the car tomorrow (Thursday) or Friday. I call Thursday to get an update, had to leave a message because they dont believe in answering the damn phones...no call back. Called Friday, left another message, no call back. Monday, call again in the morning, leave another message still no call back. So I drive out to the shop, talk to the Service Manager who promises me they will get to it the next day. The next day Ron magically calls and says they cant do anything I need to take it to Jeep. WILL NEVER GO BACK TO GMC AUTONATION.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No