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AutoNation Buick GMC Henderson


330 N Gibson Rd, Henderson, NV 89014 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (13) No (2)
Service Rating
Recommend:
Yes (16) No (4)
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Dealership Service Review

3 out of 5 starsservice Rating
Service
Written by Victor P on 03/11/2023

Not much to tell, we waited for 2 plus hours and internet is horrible while waiting, need better coffee and I got tired of waiting after more then 2 hours and went to check on my truck and he said yes it’s ready, gimme a minute so no telling how long it had been ready and making customer wait

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Gabi Porter on 03/15/2023
Dealer Response
Hi Victor, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0288 .we hope to hear from you soon.
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