AutoNation Buick GMC Henderson
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Dealership Service Review
service Rating
First visit
Written byon 03/01/2023
My first visit to GMC Henderson was not very pleasant and not welcoming. I requested for a shuttle and my service advisor said they have no way of sending me back and directed me to wait for my ride home in a cold steel chair instead of waiting in the lounge. The driver to take me home talk to me in from a distance with the noise of the engine . I felt no respect at all for the treatment I got. Remember I bought a vehicle from GMC worth $100,000.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Kate Bake on 03/04/2023
Dealer Response
Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0288. We hope to hear from you.
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