AutoNation Buick GMC Henderson
Dealership Sales Review
I had come into the dealership to talk to my service advisor about a recall notice. I had a few minutes so I wandered out to the showroom to look at a midsize 2023 GMC Canyon AT4X I had seen on the dealership's website that I was curious about. A moment later Bob Iaconi Jr. came over an introduced himself. He was friendly, professional, and as I quickly came to realize, very knowledgable. We talked casually for a few minutes and he answered my questions. He offered a test drive, but as the vehicle was on the showroom floor, I initially declined. He advised it would not be a problem, and that he would happily get the vehicle out and ready. I thought about for a minute, called my wife, and she agreed to come to the dealership later that afternoon. We scheduled a time mid-afternoon, and when my wife and I arrived, the vehicle was ready to go. Bob joined us on the test drive, answered more questions, and by the time the test drive was finished, my wife and I were sold. There was no high pressure, no ridiculous sales tactics, just straight honest conversation and professionalism from Bob Iaconi and the team: sales manager, David Froemming; and finance, Derek Metoyer! To Bob, David, and Derek: Thank you, it was a genuine pleasure! You are quite simply the definition of how to make the car buying experience enjoyable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes